OSS/BSS

Listen to the network pulse

PrioCom offers comprehensive software solutions of OSS/BSS class (Operations support system/Business support systems) to automate business processes of telecommunication operators.

For more than ten years of collaboration with key operators in Ukraine, the company has developed and successfully implemented the following class of OSS/BSS:

  • network services and resources accounting (Service & Resource Inventory, Resource Discovery),
  • management of the service connection/change processes (Order Management),
  • Workflow Management,
  • Customer relationship management and self-service portals (CRM, Self-care).

In addition, PrioCom has the expertise in implementation, integration and configuration of partners’ systems (CISCO, IBM, ORACLE):

  • troubleshooting solutions (Fault management, Trouble ticketing),
  • solutions for customer equipment management (CPE management),
  • Performance Management solutions,
  • solutions for business data analysis (Business Intelligence).

The solutions from PrioCom are developed in accordance with the provisions of the concept of NGOSS (New Generation Operations Systems and Software) and models eTOM, TAM, SID and TNA, developed by the international community Telemanagement Forum.

PrioCom Corp. tel.+1(415) 398-8200, 100 Pine Street, Suite 300, San Francisco, CA 94111, USA
Priocom Corp. 1999 — 2017. All rights reserved